Agent Console
One Inbox. Every Conversation.
Clinicy’s Agent Console brings all your patient interactions together, WhatsApp, website chat, and social messages into one powerful, easy-to-use inbox.
Your front-desk or support team can now chat with patients, answer inquiries, and convert new leads all from a single screen.
Whether it’s a returning patient asking about a report, or a new customer clicking your WhatsApp ad, Clinicy’s Agent Console helps your team respond faster, personalize every chat, and close more appointments.
Why Clinics Love It
55%
fewer medical errors (McKinsey)
30%
faster diagnoses (McKinsey)
100%
paperless workflows
Up to
10 MINUTES
saved per patient
Core Features
Lead Conversion from Ads
Turn ad clicks into appointments. Respond instantly to Click-to-WhatsApp (CTWA) leads and convert interest into visits.
Patient Profile View
Access patient details, visit history, and outstanding invoices directly while chatting.
Smart Assignment
Automatically route conversations to the right department, branch, or staff member.
Saved Replies & Templates
Use pre-approved messages for faster, consistent responses.
Performance Insights
Track response time, resolution rate, and conversion metrics by agent or team.
Co-pilot Assit
Clinicy’s built-in AI assistance the best replies and actions based on patient and clinic content.
Everyday Workflows, Supercharged
Clinic Owners
See how engagement turns into measurable bookings and revenue.
Sales & Marketing Teams
Convert CTWA leads faster and track ROI.
Front Desk
Manage all patient chats in one place and reduce missed inquiries.
Operations Managers
Monitor team performance and chat quality.
What Customers Say
"With Clinicy, we went fully digital in 30 days - it's faster, cleaner, and audit-ready."
— Medical Director — Riyadh